Terms of Service

Last updated 25 September 2026

1. Who we are and what these terms cover

Pouncio is run by [legal name], [registered address], Portugal, tax number (NIF) [NIF] ("Pouncio", "we"). These terms apply to the website at pouncio.com, the Pouncio app and everything Pouncio does for you ("the service"). By creating an account or using the service you accept them. Our Privacy Policy and Refund Policy are part of them.

Pouncio is an independent service. It is not made, endorsed or supported by Vinted. "Vinted" is a trademark of its owner.

2. What Pouncio does

Pouncio watches listings on Vinted, estimates what items are worth and resell for, and alerts you to the ones that match your bots. If you connect a Vinted account and turn a bot live, Pouncio acts on that account for you. It can:

• buy matching items, paying with the payment method saved on your Vinted account;
• send offers to sellers and follow up on them;
• send messages you write, approve, or set it to send;
• read your Vinted inbox and orders, so you can manage them in Pouncio.

What each plan includes is shown on our pricing.

3. Your account

• You must be at least 18 and able to enter into a contract.
• Use an email address you control. Anyone who can read it can sign in as you.
• You are responsible for what happens in your workspace, including what members you invite do.

4. Connecting a Vinted account, and Vinted's rules

Automating a Vinted account is against Vinted's terms, and Vinted can restrict, suspend or close an account that does it. Pouncio is built to keep that risk low, with test mode, spending limits, one purchase per item and a switch that stops everything. It cannot remove the risk.

• Connect only accounts you own, or have permission to use.
• By connecting an account you authorise Pouncio to act on it as described in section 2 and as your settings say.
• You accept the risk that Vinted may act against the account. We are not responsible for Vinted's decisions, for losing access to an account, or for anything held in it.
• You can disconnect an account at any time. We then delete the session we kept for it.

5. Purchases, offers and messages Pouncio makes for you

• Once a bot is live, it pays by itself. It will not ask you before each purchase. It spends only within the price caps and budgets you set. If your bank asks for a security check (3-D Secure), you confirm it in your bank's app.
• Every new bot starts in test mode and buys nothing until you turn it live.
• You are the buyer. Each purchase is a contract between you and the seller on Vinted, under Vinted's terms. Vinted's buyer protection, returns and disputes are handled with Vinted and the seller, not with us, and we don't refund items bought on Vinted.
• Pouncio decides from the listing's photos, text and price, which can be wrong or misleading. It can misjudge an item, a seller or a price. Check your bots' settings. You are responsible for the limits you set and for purchases made within them.
• We don't promise that a bot will find a given item, buy it before anyone else, or buy it at all. Vinted can change or block how Pouncio works at any time.

6. Estimates are not advice

Resale values, profit figures, price indexes and AI judgements are estimates made from the data available. They are not financial advice or a promise of profit. You decide what to buy and what to sell it for.

7. Plans, billing and cancellation

• The Free plan costs nothing. Paid plans are billed in advance, monthly or yearly, by our payment provider, Stripe.
• A paid plan renews automatically at the end of each period until you cancel. You can cancel at any time in the billing portal, opened from Settings in the app. You keep the plan until the end of the period you paid for, and you are not charged again.
• [Prices include VAT where it applies. Or, if you are VAT-exempt: prices are final, VAT-exempt under article 53 of the CIVA. Keep the one that is true.]
• If we change a plan's price, we will tell you at least 30 days before it applies to you. You can cancel before then.
• If a payment fails and is not fixed, your workspace moves to the Free plan.
• Refunds and your right of withdrawal are explained in the Refund Policy.

8. Fair use

Don't use Pouncio to break the law, to act on accounts you have no right to use, to harass sellers, or to resell access to Pouncio. Don't try to get around your plan's limits, overload the service, or reach data that isn't yours. We may suspend a workspace that does.

9. Changes and availability

We keep improving Pouncio, which means features change. We try to keep it running at all times but can't promise it will be. Vinted may change its site in ways that stop parts of Pouncio working until we adapt. If a change removes something you paid for, you can cancel and ask for a refund of the unused part of your period.

10. Liability

Nothing in these terms limits liability that the law does not allow to be limited, including your statutory rights as a consumer.

Otherwise, we are not liable for:

• anything Vinted does to an account;
• purchases, offers or messages made within the settings you chose;
• lost profits or missed deals;
• losses we could not reasonably have foreseen.

For business users, our total liability is limited to what you paid us in the 12 months before the claim.

11. Ending the contract

You can stop using Pouncio and ask us to delete your account at any time. We may suspend or close a workspace that breaks these terms, telling you why unless the law prevents it. If we close Pouncio altogether, we will give you at least 30 days' notice and refund the unused part of any paid period.

12. Law and disputes

These terms are governed by Portuguese law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in its courts.

If you have a complaint, write to us first at support@pouncio.com. Consumers in Portugal can also use an alternative dispute resolution body. [Name the body you adhere to, for example CNIACC, www.cniacc.pt, and confirm it with your lawyer.] You can also use the Livro de Reclamações Eletrónico.

13. Changes to these terms

If we change these terms in a way that matters, we will email you at least 30 days before the change applies. If you don't agree, you can cancel before then. The date at the top says when they last changed.

14. Contact

[legal name], [registered address], Portugal. Email support@pouncio.com.